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SPECIALIZING IN WEDDINGS & PARTIES    |    (843) 693-3699

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Privacy Policy

Effective Date: November 10, 2025

Last Updated: November 10, 2025

Charleston Restroom Trailers LLC ("CRT," "we," "us," or "our") operates the website charlestonrestroomtrailers.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.


1. Information We Collect

1.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:

  • Request a quote for our services

  • Book a rental

  • Contact us via phone, email, or contact form

  • Subscribe to our newsletter

  • Interact with our Site
     

This information may include:

  • Name (first and last)

  • Email address

  • Phone number

  • Mailing address (street address, city, state, ZIP code)

  • Event details (date, location, type of event)

  • Payment information (processed securely through third-party payment processors)
     

1.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent on pages

  • Referring website

  • Date and time of visit

  • Device identifiers
     

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Understand how you use our Site

  • Improve Site functionality

  • Provide relevant advertising
     

Types of cookies we use:

  • Essential Cookies: Required for the Site to function properly

  • Analytics Cookies: Help us understand Site usage and performance

  • Preference Cookies: Remember your settings and preferences

  • Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies: You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of our Site. To learn more about managing cookies, visit your browser's help section.


2. How We Use Your Information
We use the information we collect for the following purposes:

2.1 Service Delivery

  • Process and fulfill rental bookings

  • Communicate about your reservation

  • Deliver and pick up rental equipment

  • Provide customer support

  • Send booking confirmations and reminders
     

2.2 Business Operations

  • Process payments

  • Maintain records of transactions

  • Respond to inquiries and requests

  • Manage our customer relationship
     

2.3 Site Improvement

  • Analyze Site usage and performance

  • Identify technical issues

  • Improve user experience

  • Develop new features and services
     

2.4 Marketing and Communications

  • Send newsletters and promotional materials (with your consent)

  • Provide information about special offers and upcoming services

  • Conduct customer satisfaction surveys
     

You may opt out of marketing communications at any time by:

  • Clicking "unsubscribe" in our emails

  • Contacting us directly

  • Updating your preferences
     

2.5 Legal Compliance

  • Comply with legal obligations

  • Protect our rights and property

  • Prevent fraud and enhance security

  • Enforce our Terms of Service

     

3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, including:

  • Payment processors

  • Website hosting providers

  • Email service providers

  • Analytics services (e.g., Google Analytics)
     

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers
If CRT is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas

  • Legal processes

  • Government or regulatory requests

  • Protection of our rights, property, or safety

  • Prevention of fraud or illegal activity
     

3.4 With Your Consent
We may share your information for any other purpose with your explicit consent.


4. Third-Party Services

4.1 Google Analytics
We use Google Analytics to analyze Site traffic and usage. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.
Opt-out options:

4.2 Advertising and Remarketing
We may use remarketing services to show advertisements to you on third-party websites after you visit our Site.
Google Ads (AdWords):

Facebook:

You can also opt out through:

4.3 Payment Processors
We use secure third-party payment processors to handle transactions. We do not store complete credit card information on our servers. Payment information is encrypted and transmitted securely.


5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure

  • Encryption of sensitive data

  • Regular security assessments

  • Limited employee access to personal data
     

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Maintaining our business relationship with you

  • Complying with legal obligations

  • Resolving disputes

  • Enforcing our agreements
     

Usage data is generally retained for shorter periods unless needed for security, functionality improvements, or legal requirements.


7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction
You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Update your information directly by contacting us
     

7.2 Deletion
You may request deletion of your personal information, subject to certain legal exceptions (e.g., records we must retain for tax or legal purposes).

7.3 Objection and Restriction
You may object to or request restriction of certain processing of your personal information.

7.4 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.5 Withdraw Consent
If we process your information based on your consent, you may withdraw that consent at any time.

7.6 Exercising Your Rights
To exercise any of these rights, please contact us using the information below. We may ask you to verify your identity before responding to your request.


8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected

  • Right to know if personal information is sold or disclosed

  • Right to opt-out of the sale of personal information (we do not sell personal information)

  • Right to deletion of personal information

  • Right to non-discrimination for exercising your rights
     

To exercise these rights, contact us at info@charlestonrestroomtrailers.com or 843-693-3699.


9. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

9.1 Legal Basis for Processing
We process your personal data based on:

  • Contract performance: To fulfill our rental agreement with you

  • Legitimate interests: To operate and improve our business

  • Consent: When you provide explicit consent

  • Legal compliance: To meet legal obligations
     

9.2 Data Transfers
Your information may be transferred to and processed in the United States, where data protection laws may differ from those in the EEA. We take steps to ensure your data is protected in accordance with this Privacy Policy.

9.3 Data Protection Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.


10. Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.


11. Links to Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of every website you visit.


12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new "Last Updated" date

  • Sending an email notification (if you have provided your email address)

  • Displaying a prominent notice on our Site
     

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Charleston Restroom Trailers LLC

We will respond to your inquiry within a reasonable timeframe.
 
By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.

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